Payment Policy

This Payment Policy explains the payment procedures and related terms for purchases made through handycove.com. By completing a purchase on our website, you agree to the terms described below.

1. Accepted Payment Methods

The payment methods currently available for your order will be displayed during checkout.

Depending on your location and the services available through our payment providers, payment options may include major credit cards, debit cards, digital payment methods, or other supported payment services.

Please refer to the checkout page for the payment methods available at the time of purchase.

2. Payment Authorization

Payment must be successfully authorized before an order can be confirmed and processed.

When you submit payment information, you authorize the applicable payment provider to charge the total amount shown during checkout.

If payment authorization is declined, interrupted, or unsuccessful, your order may not be completed.

3. Payment Security

Handycove takes reasonable measures to maintain a secure checkout experience.

Payments may be processed by independent third-party payment service providers that use their own security systems and procedures. Complete card information may be transmitted directly to these providers rather than stored by Handycove.

Customers should never send complete credit card information to us by email.

4. Pricing and Currency

Prices displayed on handycove.com are shown in the currency indicated on the website or during checkout.

Before completing your purchase, the final order amount will be displayed for review. The amount may include applicable shipping charges, taxes, discounts, or other charges where relevant.

If your bank account or payment method uses a different currency, your financial institution may apply currency conversion rates or additional fees. Such charges are determined by your financial institution and are outside Handycove's control.

5. Taxes and Additional Charges

Applicable taxes or other charges collected by Handycove will be displayed during checkout where required.

For international transactions, additional import duties, taxes, customs charges, currency conversion fees, or bank fees may apply depending on your location and payment provider.

Charges imposed independently by banks, card issuers, customs authorities, or other third parties are not controlled by Handycove.

6. Failed or Declined Payments

A payment may be declined for various reasons, including:

Incorrect payment information
Insufficient available funds
Card expiration
Security restrictions
Billing address discrepancies
Bank or card issuer authorization requirements

If your payment is declined, please verify the information entered or contact your bank or payment provider.

7. Duplicate or Pending Charges

In some cases, a transaction may temporarily appear as pending while your bank or payment provider completes authorization.

If you believe you have been charged more than once for the same order, please contact us at service@handycove.com and provide your order details. We will review the available transaction information.

8. Order Confirmation

An order is not considered successfully completed until payment has been authorized and an order confirmation has been issued.

After a successful purchase, an order confirmation will generally be sent to the email address provided during checkout.

Please ensure that your email address and other checkout information are accurate.

9. Refunds

Approved refunds are generally returned to the original payment method used for the purchase.

Once a refund has been issued, it may take approximately 5–10 business days to appear in your account, depending on your bank, card issuer, or payment provider.

Handycove cannot control processing times imposed by financial institutions.

For additional information about refund eligibility, please review our Return & Refund Policy.

10. Payment Verification and Fraud Prevention

To protect customers and maintain transaction security, certain orders may be subject to additional payment or identity verification.

We reserve the right to delay, cancel, or request additional information regarding transactions that appear unauthorized, fraudulent, or otherwise suspicious.

Any verification information requested will be handled in accordance with our Privacy Policy and applicable requirements.

11. Payment Disputes

If you notice an unfamiliar charge or believe there is an issue with a payment, please contact us at service@handycove.com before initiating a payment dispute where reasonably possible.

Providing your order number and relevant transaction details will help us investigate the matter more efficiently.

12. Changes to This Payment Policy

Handycove may update this Payment Policy periodically to reflect changes to payment methods, service providers, business practices, or applicable requirements.

The latest version will be published on this page with an updated revision date.