Shipping policy

Introduction

Thank you for shopping with Handycove. This Shipping Policy provides general information about order processing, shipping, delivery, tracking, and related matters.

1. Order Processing

Orders are generally processed within 1–3 business days after payment has been successfully confirmed.

Orders are generally not processed on weekends or public holidays. During periods of unusually high order volume or other circumstances outside our reasonable control, processing may occasionally require additional time.

Once your order has been processed and shipped, you may receive a shipping confirmation with tracking information where available.

2. Shipping Availability

We ship to available destinations displayed during checkout.

Shipping availability may vary depending on the destination, product, carrier availability, or other logistical factors.

If we are unable to ship an order to the address provided, we will contact you using the information associated with your order.

3. Shipping Fee Information

If shipping fees apply, the cost will be displayed on the checkout page before you finalize your order.

4. Total Estimated Delivery Time

Total estimated delivery time includes both order processing time and transit time:

Region	Processing Time	Transit Time	Total Estimated Delivery Time
United States	1–3 business days	8–15 business days	9–18 business days
Canada / United Kingdom / Australia	1–3 business days	11–16 business days	12–19 business days
Other Supported International Destinations	1–3 business days	13–18 business days	14–21 business days

All delivery timeframes are estimates and should not be considered guaranteed arrival dates.

5. Order Tracking

Where tracking is available, tracking information will generally be provided after your order has been shipped.

Please allow some time for tracking information to become active after receiving your shipping confirmation.

Tracking updates are provided by the applicable carrier and may occasionally experience delays.

6. Shipping Address

Customers are responsible for providing a complete and accurate shipping address when placing an order.

Please review your shipping information carefully before completing your purchase.

If you notice an error after placing an order, contact us as soon as possible at service@handycove.com.

We will make reasonable efforts to assist, but address changes cannot be guaranteed once an order has entered processing or has been shipped.

7. Delivery Delays

Although we make reasonable efforts to facilitate timely delivery, delays may occasionally occur due to circumstances outside our reasonable control.

These may include carrier delays, severe weather, public holidays, customs procedures, transportation disruptions, or unusually high shipping volumes.

If your order appears to be significantly delayed, please contact our Customer Support team for assistance.

8. Customs, Duties and Taxes

International shipments may be subject to customs procedures, import duties, taxes, or other charges depending on the destination.

Where applicable, responsibility for these charges will be determined according to the information provided during checkout and applicable laws and regulations.

Customers should review any applicable charges before completing their purchase.

9. Lost or Missing Packages

If your tracking information indicates that your package has been delivered but you cannot locate it, please check the delivery location and, where appropriate, contact the carrier.

You may also contact us at service@handycove.com with your order information.

For packages that appear to be lost in transit, please contact Customer Support so that we can review the available shipping information and assist where reasonably possible.